If we have accidentally supplied you with the wrong product, we will provide the correct item (subject to availability) or offer a refund or store credit.

Where the Consumer Guarantees Act 1993 applies, we will meet all of our obligations under the Act.

If the Consumer Guarantees Act does not apply, the following conditions apply:

Once the returned item has been received and inspected, we will arrange to send the correct product or process a refund or store credit, as appropriate.

Please notify us within 7 days of receiving your order.

The incorrect item must be returned to us before a replacement, refund, or credit can be processed.

The item must be unused, unopened, and in its original packaging, with all accessories and documentation included, and be in a resalable condition.

Unopened products refer to the original packaging being untampered
and not opened such as tape removed, or packaging opened, unsealed or
markings on the product. 

We are unable to offer a replacement, refund, or credit for items reported more than 7 days after delivery, even if they are unused.